Hi,

Follow these steps.

Check to see if your Computer/Laptop Manufacturer has Windows 8.1 Drivers available for your Model.

If not available, Windows 8.1 will not install and work correctly for you.

There is a lot of information in this first Microsoft link:

“Update to Windows¬†8.1: FAQ”

http://windows.microsoft.com/en-us/windows-8/upgrade-to-windows-8

“Windows 8.1 system requirements”

http://windows.microsoft.com/en-us/windows-8/system-requirements

Cheers.

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